Research Projects: Personalization Technologies

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Data Mining for Customer Relationship Management (CRM)

Biomedical — Medical Informatics

Security — Cyber-Security

CHimpanzee Information Mining for PatternS (CHIMPS)

Towards Social Search: Query Routing in the Social Web

Using Electronic Health Record Data to Predict Medical Emergencies for Homecare Patients

Mining Hospital Data to Optimize Patient Flow

Personalization Technologies: a Process-oriented Perspective

Much recent research and development in personalization has sought to create new technologies, understand personalization from a business perspective, and develop novel applications. However, since personalization is a rapidly developing field, there still exist several points of view among researchers and practitioners as to what it actually is. Here, we synthesize these views, employing a process-oriented perspective to explore the field.